Help Center
Find clear answers about guarantees, delivery, payments, and what to expect from start to finish.
🛡️Our Guarantee
Eligible purchases include buyer protection: an inspection window after delivery plus a money-back guarantee under the terms provided in your order documents.
↩️If You Decline
If the item doesn’t meet expectations within the inspection period and remains in eligible condition:
- We schedule pickup with a licensed carrier
- Refund processing starts within 24 hours of approval
- Return shipping is covered when requirements are met
✔️Quality Assurance
Listings are reviewed prior to sale. When available, we can provide supporting inspection or condition documentation.
🚚How Will My Vehicle Be Transported?
Vehicles are shipped by licensed carriers and remain insured during transit. Transport method may vary by route and availability.
⚠️Return Restrictions
- Been damaged or involved in an accident after delivery
- Been modified or altered from delivered condition
- Been used as collateral or encumbered by a third party
💲Refund Process
Approved refunds are returned to the original payment method. Typical processing is 48–72 hours after confirmation.
📦Delivery Pricing
Delivery timelines depend on destination and carrier scheduling. Exact terms are confirmed on your invoice/order.
💳Payment Process
Payment details are issued after order confirmation. Use approved, verifiable payment methods only.
- Confirm purchase
- Receive invoice by email
- Complete payment within the stated timeframe
- Submit proof of payment if requested
- Delivery is scheduled after verification